BT Customer Services

0800 800 150

Are you encountering problems with a BT product?

Is your internet not working?

Have you been overcharged on your bill?

BT customer services can help you solve all of these problems in a timely and helpful manner.

BT products and services

BT is a telecommunications company, providing telephone, internet and TV packages. BT is the biggest telephone landline provider in the UK, and it is not hard to see why when you can get extras such as BT SmartTalk, an app that allows you to use your landline on your mobile when abroad or calling expensive 0870 numbers, cheap international calls and calling features to stop unwanted calls. If you need a broadband connection, BT Infinity is over eight times faster than the average connection, meaning you’ll never have to wait for that film to buffer again. You can also get broadband on the move by using BT WiFi. If it’s TV you love, look no further than BT, where you can choose from 70 Freeview channels plus catch up services, or Youview with BT Sport so you never miss another Premier League match. To purchase any of these services or to get help setting them up, call BT Customer Services.

Some reasons why you might need to call BT Customer Services:

  • To pay or check your bill.
  • To cancel a part or all of your subscription.
  • Request a duplicate bill.
  • Place or track an order.
  • Cancel an order.
  • Change an appointment.
  • Move or switch your BT services.
  • Get technical help.
  • Get product information.
  • To make a complaint.